Accessing the Student Employment Portal

How to Access CareerVIU, the Work-Integrated Learning Portal

All students at Vancouver Island University automatically have an account in CareerVIU.

In order to login to CareerVIU and activate your account you will use your Student Number and Online Student Record Password Login information.

Do not confuse your student record login information with your "Single Sign-in" information as these are two different systems. Using your single sign-on login information will not get you access to CareerVIU. Please see the images below which illustrate which login information should be used to login to CareerVIU.

If you are able to login but see only a blank screen, please review the information below for solutions to this challenge.

From the "Current Students" page click on the blue "Student Portal Login" button as shown below.  

Once you are on the student portal login page use the login credentials for your "Student Number and Online Student Record Password Login" credentials as shown in the image below.  DO NOT USE YOUR SINGLE SIGN-ON LOGIN CREDENTIALS.

Arrows showing where a student should click to find their student record login

We recommend that you login to your student record as shown above to ensure that you remember the correct password before you attempt to login to the CareerVIU Work-Integrated Learning portal. When logging in to your student record do not use a saved login credential but instead enter your login credentials manually to be sure that you remember the correct password.

If you can log into your student record as shown in this screenshot, then you can login to CareerVIU.

Once you have successfully logged into your student record using manually entered credentials go to CareerVIU and login using the exact same login credentials as you used to access your student record.

Do not put "VIU\" in front of your student number for your login ID in CareerVIU, only enter your student number.

If you have forgotten your student record password and cannot login into your student record, you will need to follow the steps provided on the "My Student Record" main page for a forgotten password.

If you can login to your student record but still cannot login to CareerVIU and have followed out all the steps outlined below please contact CEL@viu.ca for assistance.

Help! I logged in but all I see is a blank page!

If you attempt to login to CareerVIU and find that after entering your login credentials you only get a blank page please take the following steps to correct this issue:

  1. If when logging in to the SRS you are asked to create a new password, you must create a new password even though it gives you the option to leave it unchanged.
  2. Be sure that you are using Google Chrome of Firefox browsers as Internet Explorer and Microsoft Edge do not work well with CareerVIU.
  3. Clear your browser history/cache before logging in.
  4. Ensure that you are going to the correct login page.

How to Clear Your Browser Cache

Chrome and Windows:

To hard refresh on Google Chrome on Windows, there are two ways you can do it:

  1. Hold down Ctrl and click the Reload button.
  2. Or Hold down Ctrl and press F5.

Chrome and Mac:

To do a hard refresh on Google Chrome on Mac, there are two ways that you can do it:

  1. Hold down Shift and click the Reload button.
  2. Or Hold down Command, Shift and click the ‘R’ key.
Firefox and Windows:

To hard refresh on Firefox on Windows, there are also two easy hotkey commands you can use:

  1. Hold down Ctrl, Shift and the ‘R’ key.
  2. Or Hold down Ctrl and press F5.

Firefox and Mac:

To hard refresh on Firefox on Mac, there are also two easy key combinations that you can use:

  1. Hold down Command, Shift and the ‘R’ key.
  2. Or Hold down Shift and press the reload button.
Safari:

To hard refresh safari, there is one simple way to do it.

  1. Hold down the option and command key then press the ‘E’ key.