How Does Employee Printing Work?

VIU has partnered with Ricoh to provide Managed Print Services for all campuses. Ricoh manages this service, consumable supplies and devices for the entire university.

What is FindMe?

FindMe is a print queue you can print your documents to. You can then release the print job on any Findme (Ricoh) printers at any VIU campus.

Where are FindMe printers located?

Follow this link to view FindMe printer locations

How do I print to FindMe?

  1. Please ensure that you have an employee ID card. For information on obtaining an employee ID card, see: VIU ID for Employees

  2. If you are on a personal device or a Mac, you will need to install the FindMe queue on your device. If you are on a VIU-issued Windows computer, you can skip to the next step.

  3. Print your document. Choose findme on printserve.viu.ca as the destination printer.
    findme

  4. Tap your employee ID card on the Ricoh printer's card reader. You may need to enter your VIU username and password the first time you print. For more information, see Programming Your Employee Card.

Using Multiple Cost Centres?

Follow the steps in the documentation below

  1. Install the PaperCut Client
  2. Release the print job

Managed Print Resources

Legacy Printing

If your department has not yet deployed a Managed Print (Ricoh) device and is using a legacy network-attached printer, please see the instructions below

Watch video on VIUTube

  1. Click Start -> Settings. (Alternatively, as seen in the video, you can click Start and type Devices and Printers, click to open the Window, click the Add a printer button, skip to step 5)
  2. Select Devices.
  3. Click on Printer & scanners on the left margin.
  4. Click on the + icon to Add a printer or scanner, your computer will scan for a printer, this may take a minute.
  5. After the scan is complete, click on "The Printer that I want isn't listed".
  6. Click on "Select a shared printer by name" and type \\warren.it.int.viu.ca\
  7. Scroll through the list that pops up and click on the printer that you wish to add.
  8. Click on Next.
  9. Windows will install the printer
  10. Select if you would like this printer to be the default printer, then click on Finish.

Watch video on VIUTube

  1. Go to Start -> Devices and Printers.
  2. Select Add a Printer from the top left of the screen.
  3. Choose Add a network, wireless, or Bluetooth printer and then click Next.
  4. Click on "The Printer that I want isn't listed".
  5. Click on "Select a shared printer by name" and type \\warren.it.int.viu.ca\
  6. Scroll through the list that pops up and click on the printer that you wish to add.
  7. Click on Next.
  8. Windows will install the printer
  9. Select if you would like this printer to be the default printer, then click on Finish.

Watch video on VIUTube

  1. Open the Apple Menu (top left part of the screen) and click on “System Preferences…”
  2. Click the “Printers and Scanners” icon.
  3. Click on the “+” symbol on the bottom left hand section of the window.
  4. Select the IP Printing
  5. In the Address field, type in warren.it.int.viu.ca
  6. Select LPD as the Protocol
  7. In the Queue field, type the name of the printer, i.e. 305-223hp. (if you do not know the name of you printer, please contact your area secretary or a colleague for this information)
  8. In the Name filed, you can type the name of the printer for easy identification if you have more than one printer mapped.
  9. In the Use field, select the dropdown to use Generic PostScript Printer.
  10. Click the “Add” button in the bottom right hand corner of the window.