Vancouver Island University (VIU) commits to a respectful and safe learning and living environment. We support all students in reaching their full academic and personal potential.
We recognize that students, faculty and staff sometimes need extra help. This could be for themselves or another VIU community member.
Successful student support and behaviour intervention depends on the VIU community acting together to identify concerns and offer timely assistance and referrals.
Contact the Conduct and Care Office: ConductandCare@viu.ca or 250.740.6364
Emergencies, safety and student support
In a medical emergency: Call 911
For all other emergencies:
- Get immediate help - call 911
- then call campus security - 250.740.6512 or local 6512
- then contact ConductandCare@viu.ca or 250.740.6364
Vancouver Island Crisis Line: After-hours crises (concern for harm to self or others). 1.888.494.3888 or 911.
24/7 Here2Talk: Free and confidential counselling and referrals for all BC post-secondary students. Available via app, phone and web.
Brooks Landing (Nanaimo): Walk-in crisis counselling for all ages. Referrals and resources for individuals 19 years old and over. (Monday to Friday, 10 am to 5:15 pm.)
See also Supporting Students in Distress.
For non-emergency consultations, contact VIU Counselling (Monday to Friday, 8 am to 4:00 pm. Call 250.740.6416 or visit the Health and Wellness Centre in B200, 3rd floor. Limited same-day service available.
Contact the Conduct and Care Office: ConductandCare@viu.ca or 250.740.6364
VIU safety app
Personal safety features include Safe Walk and Friend Walk and the Safety Toolbox. Find out what’s happening on campus in an emergency or severe weather closure. Enable push notifications and stay up to date with useful on-campus health and safety news.
- Watch a short VIU Safety App video.
- Download from the iTunes Store (iPhones)
- Download from Google Play (Android)