Vancouver IslandUniversity

Sales and Service

Sales and Service

Introduction

The VIU Employer Directory is designed to be your compass to begin navigating the professional landscape, bridging the gap between your academic achievements and your career aspirations, but please be aware that there might be local opportunities and organizations that are not included on this resource, and continue to conduct your own research and build your network.

As you are interacting with employers, please also remember that you represent Vancouver Island University. Visit this Business Etiquette resource that our team has developed, or visit the VIU Career Studio if you need additional help.

*Please note that the inclusion of an organization on this resource does not indicate a partnership between Vancouver Island University and that organization, or an endorsement of that organization. No organizations have paid to be included on this resource, and the Centre for Experiential Learning reserves the right to not display an organization on this resource at our discretion. If your organization would like to be included on this resource, please email CareerStudio@viu.ca.

These categories were designed to align as closely as possible with the Canadian National Occupation Classification (NOC) codes. This category contains the following sub-categories:

Accommodation and Food Services

  • NOC Codes: 0631 (Restaurant and Food Service Managers), 6711 (Food Counter Attendants, Kitchen Helpers, and Related Support Occupations)
  • Roles Include: Hotel Managers, Chefs, Waitstaff, Food and Beverage Servers, Housekeeping Staff.
  • Sub-Sector: Focuses on providing lodging and food services in various hospitality settings.

Customer and Personal Services

  • NOC Codes: 6552 (Other Customer and Information Services Representatives), 6562 (Estheticians, Electrologists, and Related Occupations)
  • Roles Include: Customer Service Representatives, Concierge Services, Beauty Therapists, Personal Aides.
  • Sub-Sector: Involves direct customer interactions, providing information, support, and personal care services.

Retail and Wholesale Trade

  • NOC Codes: 0621 (Retail and Wholesale Trade Managers), 6421 (Retail Salespersons)
  • Roles Include: Store Managers, Sales Associates, Merchandisers, Buyers, Retail Supervisors.
  • Sub-Sector: Dedicated to the sale of goods to consumers and businesses, including store operations and merchandising.

Sales and Marketing

  • NOC Codes: 6411 (Sales and Account Representatives - Wholesale Trade), 6221 (Technical Sales Specialists - Wholesale Trade)
  • Roles Include: Sales Representatives, Account Managers, Marketing Professionals, Brand Ambassadors.
  • Sub-Sector: Focuses on the promotion and selling of products and services, including business-to-business sales.

Security and Protective Services

  • NOC Codes: 6541 (Security Guards and Related Security Service Occupations), 4311 (Police Officers (Except Commissioned))
  • Roles Include: Security Guards, Surveillance Officers, Police Officers, Protective Service Workers.
  • Sub-Sector: Encompasses roles dedicated to maintaining safety and security in various environments.

Travel and Tourism

  • NOC Codes: 6521 (Travel Counsellors), 6531 (Tour and Travel Guides)
  • Roles Include: Travel Agents, Tour Operators, Tour Guides, Tourism Information Officers.
  • Sub-Sector: Involves providing travel-related services and guidance to tourists and travelers.

Accommodation and Food Services

  • Description: A popular chain of casual dining restaurants in Canada, known for its contemporary cuisine.
  • Careers Website: Cactus Club Cafe Careers
  • Description: Offers a unique hospitality experience in Newfoundland and Labrador, focusing on contemporary design and traditional hospitality.
  • Careers Website: Fogo Island Inn Careers
  • Description: Provides seaplane tours and charters, along with cafes and lounges in their terminals.
  • Careers Website: Harbour Air Group Careers
  • Description: The Harbour House Hotel, located on Salt Spring Island in British Columbia, is a prominent hospitality establishment offering a blend of comfort and luxury. Known for its picturesque views and serene environment, the hotel provides accommodations, dining experiences, and event hosting services. It is an ideal destination for travelers seeking a peaceful retreat or a scenic venue for weddings and other events. Employment opportunities at Harbour House Hotel typically include roles in guest services, hotel management, culinary arts, event coordination, and housekeeping.
  • Website: For career opportunities at the Harbour House Hotel, interested candidates can visit their website or contact the hotel directly. Job openings, when available, are often listed on local job boards or on the company website.
  • Description: A global lodging company with a range of hotel and resort properties.
  • Careers Website: Marriott Careers
  • Description: A boutique luxury resort in Victoria offering dining, spa services, and accommodations.
  • Careers Website: Oak Bay Beach Hotel Careers
  • Description: A renowned cafe located in Qualicum Beach, offering a blend of traditional and contemporary cuisine with a focus on local produce.
  • Careers Website: Information about careers can often be found on Qualicum Beach Cafe’s website or through local job listings.
  • Description: A famous floral display garden in Brentwood Bay, also offering dining and shopping services.
  • Careers Website: The Butchart Gardens Careers
  • Description: A luxury hotel in Tofino known for beautiful ocean views and sustainability commitment.
  • Careers Website: The Wickaninnish Inn Careers
  • Description: Tigh-Na-Mara Seaside Spa Resort & Conference Centre, located in Parksville, British Columbia, is a renowned resort known for its rustic charm, beautiful oceanfront views, and extensive facilities. The resort offers a variety of accommodations, a world-class spa, gourmet dining experiences, and extensive conference and event facilities. It is a popular destination for tourists, corporate events, and weddings. Career opportunities at Tigh-Na-Mara may include roles in hospitality management, event coordination, culinary arts, guest services, spa services, and facilities maintenance. These positions are well-suited for individuals interested in the hospitality industry, customer service, and event management.
  • Website: For more information about career opportunities, visit: Tigh-Na-Mara Seaside Spa Resort & Conference Centre Careers.
  • Description: An upscale hotel in Vancouver, part of the Westin Hotels & Resorts chain.
  • Careers Website: Westin Bayshore Careers

Customer and Personal Services

  • Description: A leading telecommunications company offering mobile services and solutions.
  • Careers Website: Bell Mobility Careers
  • Description: Specializes in consumer electronics, emphasizing customer service.
  • Careers Website: Best Buy Canada Careers
  • Description: Retail store chain focusing on pharmacy and electronics, known for customer service.
  • Careers Website: London Drugs Careers
  • Description: A major Canadian telecommunications company, now encompassing Shaw Communications.
  • Careers Website: Rogers Careers
  • Description: A leading coffeehouse chain providing specialty coffee and customer experiences.
  • Careers Website: Starbucks Canada Careers
  • Description: A retail chain specializing in office supplies and technology, offering products and services with a focus on customer needs.
  • Careers Website: Staples Canada Careers

Retail and Wholesale Trade

  • Description: A Canadian retail company offering a wide range of automotive, hardware, sports, and leisure products.
  • Careers Website: Canadian Tire Careers
  • Description: A global retailer with warehouse club operations, known for its bulk retail offerings and commitment to providing quality products at low prices.
  • Careers Website: Costco Canada Careers
  • Description: A leading home improvement retailer offering building materials, home improvement products, and lawn and garden products.
  • Careers Website: Home Depot Canada Careers
  • Description: A Canadian retail store chain with a major focus on pharmacy and electronics, known for its wide range of products and customer service.
  • Careers Website: London Drugs Careers
  • Description: A supermarket chain based on Vancouver Island, offering a wide variety of quality food products, with a focus on customer satisfaction.
  • Careers Website: Quality Foods Careers
  • Description: A chain of supermarkets located across Western Canada, known for its fresh produce, quality products, and commitment to customer service.
  • Careers Website: Save-On-Foods Careers
  • Description: A BC-based supermarket chain, offering quality food products, personalized service, and a focus on community involvement.
  • Careers Website: Thrifty Foods Careers
  • Description: A subsidiary of Walmart, offering a wide range of products at low prices, with a focus on customer service and affordability.
  • Careers Website: Walmart Canada Careers

Sales and Marketing

  • Description: A creative and digital marketing agency based in Nanaimo, specializing in web design, digital marketing, and branding.
  • Careers Website: Array Careers
  • Description: Provides digital marketing services including web design, online advertising, and SEO.
  • Careers Website: Typically available on Bravenet Marketing’s website
  • Description: A social media management platform known for marketing and analytics tools.
  • Careers Website: Hootsuite Careers
  • Description: Renowned for yoga wear and athletic apparel with strong brand marketing.
  • Careers Website: Lululemon Careers
  • Description: A global prestige retail brand in the beauty industry, known for its marketing strategies.
  • Careers Website: Sephora Canada Careers

Security and Protective Services

  • Description: Offers a range of security services including uniformed security, mobile patrol, and loss prevention services.
  • Careers Website: Blackbird Security Careers
  • Description: A private, not-for-profit Canadian security company offering a wide range of services including security guarding, enforcement, and fingerprinting.
  • Careers Website: Commissionaires Careers
  • Description: A Vancouver Island-based security company providing services such as mobile patrol, event security, and alarm response.
  • Careers Website: Footprints Security Careers
  • Description: One of the largest privately-owned security services providers in the world, offering a wide range of security solutions and services.
  • Careers Website: GardaWorld Careers
  • Description: Offers integrated security solutions, including security officers, mobile patrol, and security consulting services.
  • Careers Website: Paladin Security Careers
  • Description: The national police service of Canada, providing law enforcement at the federal, provincial, and municipal level.
  • Careers Website: RCMP Careers
  • Description: Provides a range of security services, including guarding, mobile patrol, and technology-based security solutions.
  • Careers Website: Securiguard Careers

Travel and Tourism

  • Description: Provides ferry services between Vancouver Island and the British Columbia mainland.
  • Careers Website: BC Ferries Careers
  • Description: A renowned garden attraction near Victoria, offering beautiful floral displays and visitor services.
  • Careers Website: Butchart Gardens Careers
  • Description: Offers scheduled seaplane trips between various BC desinations, as well as tours and charters, providing unique aerial views of British Columbia’s coastline.
  • Careers Website: Harbour Air Group Careers
  • Description: Provides helicopter transportation services and scenic tours.
  • Careers Website: Helijet Careers
  • Description: An outdoor attraction offering a treetop walk and lookout experience.
  • Careers Website: Malahat Skywalk Careers
  • Description: A ski and outdoor sports resort offering various activities across seasons.
  • Careers Website: Mount Washington Careers
  • Description: An adventure park in Nanaimo with zip lines and other outdoor activities.
  • Careers Website: WildPlay Nanaimo Careers