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Community Supports and Services
- Brooks Landing Walk-in Counselling Clinic (Mental Health and Addictions)
Open Monday to Friday, 10 am to 5:15 pm
Unit 203, 2000 Island Highway North, See Brooks Landing Access and Crisis Services or call 250.739.5710 - Vancouver Island Crisis Line at 1.888.494.3888 (24/7)
Crisis Chat VI Crisis, and text (250.800.3806) 6 to 10 pm, 7 days a week
Note that due to a staff shortage, chat and text services may not be available - First Nations and Inuit helpline and chat is available 24/7. Call 1.855.242.3310 for culturally competent counsellors, services in English, French, Ojibway, Cree and Inuktitut.
- Here2Talk Here2Talk is a free and confidential program that provides all students currently registered with a BC post-secondary school access to single-session of 24/7 mental health support and community referral services via app, phone and web. Call 604.642.5212 or Toll Free at 1.877.857.3397.
- 9.8.8 Suicide Crisis Helpline offers phone or text support to people in every province and territory 24/7 and 365 days a year through the Government of Canada mental health support.
- YouthInBC is a 24-hour suicide hotline for youth under age 25. Call 1.800.784.2433; chat, 12 pm to 1 am PST.
- CrisisCentreChat is a 24-hour suicide hotline for adults 25+.
Call 1.800.784.2433, chat 12 pm to 1 am PST - CrisisServicesCanada offers suicide prevention and support. Call 1.833.456.4566 (24/7) text (4546) and chat (2 pm to 10 pm PST).
- Haven Society for women who have been sexually assaulted or in situations of domestic violence.
Call the 24-hour crisis line at1.888.756.0616 or see Haven Society for a variety of services - Search the Health and Wellness Resources for a more comprehensive database of other Vancouver Island community resources
Emergency on-campus
For medical emergencies, call 9 1 1
If 9 1 1 is called, please have someone nearby call 1.250.740.6512 to report the incident to VIU
Emergency, first aid, security, ambulance, fire, police, bomb threat
7 days a week, 24 hours a day
Campus emergency phone numbers
- Nanaimo Phone: 250.740.6512
- Cowichan Phone: 1.250.740.6512
- tiwšɛmawtxʷ (Powell River) Phone: 604.485.2878
Emergency off-campus
Police, fire and ambulance services
7 days a week, 24 hours a day
- Phone: 9 1 1
Nanaimo Regional General Hospital
7 days a week, 24 hours a day
- Phone: 250.755.7691
- Location: 1200 Dufferin Crescent, Nanaimo, BC V9S 5R6