Crisis and Emergency

Need Help Now?

VIU Counselling Services

Monday - Friday: 8:30am - 4pm

  • Nanaimo Campus Phone: 250-740-6416
  • Cowichan Campus Phone: 250-746-3509
  • Parksville Campus Phone: 250-248-2096
  • Powell River Campus Phone: 604-485-2878

Visit VIU Counselling Services

Other Supports & Services

  • Vancouver Island Crisis Line at 1-888-494-3888 (24/7)
    • Crisis Chat VI Crisis, & text (250-800-3806) 6-10pm, 7 days a week
      Note that due to a staff shortage, Chat and Text services may not be available
  • First Nations & Inuit helpline & chat, 24-7, 1-855-242-3310, culturally competent counsellors, services in English, French, Ojibway, Cree, & Inuktitut
  • YouthInBC - for youth <25, 24-hr suicide 1-800-784-2433; chat, 12pm-1am PST; other mental health #'s
  • CrisisCentreChat - adults 25+, 24-hr suicide 1-800-784-2433, other mental health #'s; chat 12pm-1am PST
  • CrisisServicesCanada - Suicide prevention & support  1-833-456-4566 (24/7)
    • text (4546) & chat (2 -10pm PST)
  • Haven Society for women who have been sexually assaulted or in situations of domestic violence
    • 24-hr crisis line 1-888-756-0616
    • see website for a variety of services Haven Society

Emergency On-Campus

Emergency, First Aid, Security, Ambulance, Fire, Police, Bomb Threat

7 days a week / 24 hours a day

Office/Internal Phone

  • Nanaimo/Cowichan Phone: 6600
  • Powell River Phone: 8121 or 911
  • Parksville Phone: 951-3000 or 911

Emergency Phone Push button

  • Nanaimo Phone: 250-740-6600
  • Cowichan Phone: 1-250-740-6600
  • Powell River Phone: 604-485-2878
  • Parksville Phone: 250-951-3000 or 911

Emergency Off-Campus

Police, Fire, and Ambulance Services

7 days a week /24 hours a day

  • Phone: 911

Nanaimo Regional General Hospital

7 days a week/24 hours a day

  • Phone: 250-754-2141
  • Location: 1200 Dufferin Crescent, Nanaimo, BC V9S 5R6

Other Resources