Crisis and Emergency

Emergency On-Campus

Emergency, First Aid, Security, Ambulance, Fire, Police, Bomb Threat

7 days a week / 24 hours a day

Office/Internal Phone

  • Nanaino/Cowichan:
    Phone: 6600
  • Powell River Phone:
    8121 or 911
  • Parksville Phone:
    951-3000 or 911

Emergency Phone Push button

  • Pay Phone Nanaimo Phone:
    250-740-6600
  • Pay Phone Cowichan Phone:
    1-250-740-6600
  • Pay Phone Powell River Phone:
    604-485-2878
  • Pay Phone Parksville Phone:
    250-951-3000 or 911

Emergency Off-Campus

Police, Fire, and Ambulance Services

7 days a week /24 hours a day

  • Phone: 911

Nanaimo Regional General Hospital

7 days a week/24 hours a day

  • Phone: 250-754-2141
  • Location: 1200 Dufferin Crescent, Nanaimo, BC V9S 5R6

Need Help Now?

Vancouver Island University Counselling Services

Monday - Friday; 8:30 am - 4 pm

  • Nanaimo Campus Phone: 
    250-740-6416
  • Cowichan Campus Phone: 
    250-746-3509
  • Parksville Campus Phone: 
    250-248-2096
  • Powell River Campus Phone: 
    (604) 485-2878

Other Supports & Services: 

  • Vancouver Island Crisis Line at 1 888 494 3888 (24 - 7)
    • Crisis Chat VI Crisis, & text (250 800-3806) 6 pm - 10 pm, 7 days a week.  Please note that, due to a staff shortage, Crisis Chat and Crisis Text services may not be available.
  • First Nations & Inuit helpline & chat  24-7, 1-855-242-3310, culturally competent counsellors, services in English, French, Ojibway, Cree,& Inuktitut
  • youthinbc - for youth 25 > 24 hr suicide 1 800 784-2433; chat, noon - 1 am PST; other mental health #'s
  • crisiscentrechat  - adults 25 +, 24 hr suicide 1 800 784-2433, other mental health #'s; chat noon - 1 am PST
  • Crisisservicescanada.ca/ - Suicide prevention & support  1 833 456-4566 (24/7)
    • text (4546) & chat (2 pm  - 10 pm PST)

  • Haven Society for women who have been sexually assaulted or in situations of domestic violence
    • 24 crisis line 1 888 756-0616
    • see website for a variety of services Haven Society
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