Need help now? Crisis and Emergency
The VIU Medical Clinic is not a walk-in clinic
Please note
We are experiencing staffing challenges at the clinic. Although we are not accepting new patients at this time, you can contact the office to add your name to our waitlist.
If you are in need of a doctor immediately, please contact Medical Arts Centre Urgent Care Clinic at 778.766.5144 or Central Nanaimo Urgent & Primary Care Centre at 1.833.688.8722 to set up a same-day appointment. See the physical health resources section of the Need Help Now? page for more options for in-person care.
In case of an emergency please call 9 1 1.
Changes to medical imaging requisitions
As of March 2026, Island Health in collaboration with Novari Health will begin sending appointment notifications by text, email or phone call instead of mailing confirmations.
Only those patients registered for MyHealth will receive these digital notifications.
Learn how to register for MyHealth
See Island Health's My Health page for the most up-to-date information.
Student Health Clinic Information
- Building 200, third floor, check in at Rm 308. See Nanaimo Campus Map
- Call 250.740.6620, Monday to Friday from 8:30 am to 3:30 pm
- The office is closed on weekends, holidays and VIU closed days
Please note, if we cannot accommodate you, we will refer you to alternative care.
Other in-person or virtual supports can be found on the crisis and emergency page under the physical health resources.
For medical emergencies, call 9 1 1.
If 9 1 1 is called while on campus, please have someone nearby call 1.250.740.6600 to report the incident to VIU.
While at VIU, should you require immediate First Aid or Security, call 250.740.6600.
Clinic services are available to VIU students who currently do not have a local medical provider. Local is defined as the geographic area on the island between Comox Valley to Cowichan Valley.
We are not accepting new patients at this time, but are currently holding a waitlist. Please call or stop by the clinic to add your name to the list.
VIU students are eligible to use the clinic services while they are a current VIU student. Graduated students will be provided with information on alternate care.
If you will be living in British Columbia, you can register for an available doctor or nurse practitioner through the HealthLinkBC Health Connect Registry program.
You must be a registered patient with the clinic to make an appointment.
- Stop by in person at building 200, room 308.
- Call 250.740.6620, Monday to Friday from 8:30 am to 3:30 pm.
- The office is closed on weekends, holidays and VIU closed days.
You will be required to fill out a confidential medical intake and consent form. Please arrive approximately 15 minutes early to fill out all forms.
Please bring with you:
- Your BC Services Care Card or other Canadian provincial health care card if you have one.
- For International students, bring your guard.me insurance e-card.
- A list of your current medications, if any.
- Any relevant medical documentation if you have it.
The VIU Student Health Clinic is open to provide medical health care to students enrolled at Vancouver Island University. The Student Health Clinic aims to provide health care, education and preventive medicine.
The Student Health Clinic is staffed by Nurse Practitioner Bryan Schultz (on leave) and Nurse Practitioner Rebecca Eggers and supported by Medical Office Assistant (MOA) Mary.
Nurse Practitioners provide accessible, efficient, and effective health care that meets the highest standards of practice.
In British Columbia a Nurse Practitioner (NP) is a Registered Nurse with a master’s degree and advanced knowledge and skills who provides high quality health care. NPs are able to diagnose, consult, order and interpret tests, prescribe, and treat health conditions. They work independently and collaboratively and will provide VIU students with Primary Health Care using a team-based approach.
Please note we are not a walk in clinic.
The VIU Student Health Clinic is a Primary Health Care Clinic run by Nurse Practitioners who provide comprehensive clinical care including the diagnosis and management of disease or illness, prescribing medications, ordering and interpreting laboratory or diagnostic tests, and initiating referrals to specialists.
Supplies available at the Health and Wellness Centre
- Safer sex supplies: internal and external condoms; lubricant (anonymously waiting room)
- Fentanyl testing strips (anonymously waiting room)
- STI, Hep C, rapid HIV testing information (anonymously waiting room)
- Intramuscular Naloxone kits (please request at the front desk)
The Health and Wellness Centre does not have access to COVID-19 vaccines at this time. Register for a vaccine appointment at BC Government: COVID-19.
If you are experiencing COVID-like or respiratory or flu-like symptoms then please disclose this information at the time of booking your VIU clinic appointment and if needed, a phone appointment will be arranged.