Need help now? Crisis and Emergency
The VIU Medical Clinic is not a walk-in clinic. Appointments must be scheduled by calling 250.740.6620. The appointment line is available Monday - Friday from 8:30 am to 3:30 pm. We are not open on weekends or holidays.
Please Note: We are experiencing staffing challenges at the clinic. As a result we are not accepting new patients at this time.
If you are in need of a doctor immediately, please attend a local walk-in clinic (some listed below) or in case of an emergency please call 911.
COVID-19 vaccine update
The Health and Wellness Centre does not have access to COVID-19 vaccines at this time.
Register for a vaccine appointment at BC Government: COVID-19. Once registered, you can book an appointment which will include details of where you will go to receive your vaccination.
Health and Wellness Centre response to COVID-19
If you are experiencing COVID-like/Respiratory symptoms then please disclose this information at the time of booking and a phone appointment will be arranged. We encourage anyone experiencing these symptoms to please take a rapid COVID test no earlier than day 3 of symptoms. Rapid tests are available for free at most pharmacies.
Reminder: students must phone the clinic first and an appointment (in person or by phone) will be arranged for you.
Please practice safe social distancing and proper hand washing techniques. If you are feeling unwell, stay home and self quarantine.
Learn more about Nanaimo Regional General Hospital Emergency and Nanaimo health clinics
Our clinic location
Building 200, 3rd Floor - see Nanaimo Campus Map
Please note, if we cannot accommodate you, we will refer you to alternative care.
Immediate first aid or security
For Medical Emergencies, Call 911
If 911 is called, please have someone nearby call 1.250.740.6600 to report the incident to VIU
While at VIU, should you require immediate First Aid or Security, call 250.740.6600 from a VIU phone.
When the Student Health Clinic is closed
Students may wish to visit the local walk-in clinic or on-line mobile doctor such as:
- Medical Arts Centre Urgent Care Clinic hours and location. Call to make an appointment for that day: 778.766.5144
- Central Nanaimo Urgent Primary Care Centre hours and location. Call to make an appointment for that day: 1.833.688.8722
- International Students, if covered by Guard.Me, can access the Guard.Me MobileDoctor
- Student Fees also cover GOeVisit, healthcare on the go app
- With MSP, you can also access various online clinics such as: Telus Health MyCare, RocketDoctor, Virtualclinics.ca or tiahealth.com
- You can also dial 8-1-1 for the HealthLink BC for a free-of-charge provincial health information and advice phone line with Registered Nurses available in British Columbia. After your assessment with a Registered Nurse, it is possible to be referred to the online physician
- Indigenous students can also access Virtual Health Services through the First Nations Health Authority. Appointments can be made with the Virtual Doctor of the Day at 1.855.344.3800 from 8:30am to 4:30pm 7 days a week
- BC Pharmacists can help with minor ailments. Visit the BC Government website for more information on accessing Pharmacy Services in BC or visit your local pharmacy
See additional emergency and after hours supports and a comprehensive database of Vancouver Island community and outside resources.
About the Student Health Clinic
The VIU Student Health Clinic is open to provide medical health care to students enrolled at Vancouver Island University. The Student Health Clinic aims to provide health care, education and preventive medicine.
The Student Health Clinic is staffed by Nurse Practitioner Bryan Schultz (on leave) and Nurse Practitioner Rebecca Eggers and supported by Medical Office Assistant (MOA) Mary.
Nurse Practitioners provide accessible, efficient, and effective health care that meets the highest standards of practice.
In British Columbia a Nurse Practitioner (NP) is a Registered Nurse with a master’s degree and advanced knowledge and skills who provides high quality health care. NPs are able to diagnose, consult, order and interpret tests, prescribe, and treat health conditions. They work independently and collaboratively and will provide VIU students with Primary Health Care using a team-based approach.
Services in the Student Health Clinic
Please note we are not a walk in clinic.
The VIU Student Health Clinic is a Primary Health Care Clinic run by Nurse Practitioners who provide comprehensive clinical care including the diagnosis and management of disease/illness, prescribing medications, ordering/interpreting laboratory/diagnostic tests, and initiating referrals to specialists.
Supplies available at the Health and Wellness Centre
- Safer sex supplies: internal and external condoms; lubricant (anonymously waiting room)
- Fentanyl testing strips (anonymously waiting room)
- STI, Hep C, rapid HIV testing information (anonymously waiting room)
- Intramuscular Naloxone kits (please request at the front desk)