Emergency and After-Hours Support

If You Have an Emergency

  • Dial 911 (Ambulance, Fire, Police) and call VIU Campus Security: 250-740-6600 (Local 6600)
  • Support is available through Vancouver Island Crisis Line at 1-888-494-3888

To speak to someone outside our regular business hours or for emergencies:

  • Vancouver Island Crisis Line at 1-888-494-3888 (24/7)
    • Crisis Chat VI Crisis, & text (250-800-3806) 6 - 10pm PST, 7 days a week
      Please note that, due to a staff shortage, Crisis Chat and Crisis Text services may not be available.
  • Suicide Phone line in BC (24/7) at 1-800-784-2433
  • Youth in BC - chat for youth from noon - 1am PST
  • Crisis Centre Chat  - chat for adults from noon - 1am PST
  • Metis Crisis line 24/7 - 1 833 638-4722 & many other resources
  • Kuu-us Aboriginal Crisis Line (24/7) for Adults/Elders at 250-723-4050, for Child/Youth 250-723-2040, or Toll Free Line 1-800-588-8717
  • Here2Talk (24/7) offers post-secondary students free and confidential counselling and referral services  by app, phone or online chat (works best in Google Chrome web browser). 
  • First Nations & Inuit Hope for Wellness Helpline & Chat (24/7) 1-855-242-3310, culturally competent counsellors, services in English, French, Ojibway, Cree,& Inuktitut
  • Wellness together Canada -  24/7 mental health & addictions support 1 866 585-0445; counselling, resources, peer support, breathing room, assessments
  • Crisis Services Canada - Suicide prevention & support (24/7)  1-833-456-4566, text (4546) and chat from 2 - 10pm PST
  • Brooks Landing Walk-in Counselling Clinic (for Mental Health & Addictions) M-F 10am - 6:15 pm; 203-2000 Island Highway North, 250-739-5710
  • Haven Society for women who have been sexually assaulted or in situations of domestic violence (24/7) crisis line at 1-888-756-0616
  • Psychiatric Emergency Services (PES) at Nanaimo Regional General Hospital provides specialized mental health and addiction services for acute and critical situations
  • Virtual Mental Health Supports in BC - resources for everyone

You are not alone.