Delicious Food

Terms of Use

Dining Plan Terms and Conditions

Student Dining Plans and Dining Dollars are governed by the following terms and conditions and by Vancouver Island University’s (VIU) policies and procedures.

VIU is not liable for any loss, inconvenience to you or to others, or any damages (including special, indirect, or consequential) or expenses of any kind that may result from the use or misuse of the student ID card.

You agree to indemnify, hold harmless and release the VIU from all claims for losses, damages, injury, fees, expenses, charges or debts made by any party against the University arising out of the use or misuse of the student ID card.

By depositing funds into your Dining Plan or Dining Dollar card accounts, you agree to and accept all terms and conditions.

* You are the only person entitled to use your card
* The activated Student ID Card is the only method of payment accepted for Dining Plan and Dining Dollar purchases
* All meal purchases are final once a transaction is approved
* Cash-back transactions are not permitted, and your Student ID card does not provide credit
* Student Dining Plan and Dining Dollar plans are non-transferable

*A 10% administrative fee will be charged on the remaining balance of your Dining Plan and Dining Dollar account balance annually May 1st

*VIU is not responsible for lost, stolen or damaged mugs provided with the purchase of a Dining Plan. Replacement mugs can be purchased for a fee at the VIU Campus Store. Provided Dining Plan mugs must be used when collecting complimentary beverages.

*Complimentary beverages include coffee, tea and fountain pop within the Main Cafeteria building 300 at the Nanaimo Campus

*VIU Food Services is closed during statutory holidays, approved VIU holiday schedule and weather/emergency closures. During these days Dining Plans are unavailable.